http://tucson.bbb.org/WWWRoot//SitePage.aspx?site=72&id=a824b759-3137-43b5-aedf-a38056bcce73&debug=False 10 Tue, 28 Jun 2011 05:00:00 GMT Consumers continue to tell the BBB they feel tricked by the auto service contract industry's misleading advertising or duped into spending thousands of dollars for contracts with little or no value. http://tucson.bbb.org/article/bbb-logged-hundreds-of-complaints-about-auto-warranty-firms-in-last-year-28099