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10/18/2011
Better Business Bureau of Southern Arizona is alerting consumers to Green Alliance, a Phoenix-based solar panel installation company that consumers in Tucson and Sierra Vista say is employing aggressive, and allegedly misleading telephone sales tactics.
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08/05/2010
Better Business Bureau of Southern Arizona is advising our members that the Federal Trade Commission (FTC) has recently made significant changes to the laws that regulate telephone sales and debt collection services.
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09/24/2009
Better Business Bureau of Southern Arizona is alerting customers about ADK Marketing, a Phoenix-based door-to-door vacuum sales company, that contacts consumers by phone to schedule in-home sales call
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01/01/2004
The Federal Trade Commission (FTC) issued the amended Telemarketing Sales Rule (TSR) on January 29, 2003. Like the original TSR issued in 1995, the amended Rule gives effect to the Telemarketing and Consumer Fraud and Abuse Prevention Act. This legislation gives the FTC and state attorneys general law enforcement tools to combat telemarketing fraud, give consumers added privacy protections and defenses against unscrupulous telemarketers, and help consumers tell the difference between fraudulent and legitimate telemarketing.
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05/01/2003
If your nonprofit organization is planning a fund-raising campaign, you may be considering hiring a professional to do the work. Professional fund-raisers conduct campaigns for a fee; often, it's a percentage of the money they collect.
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03/01/2003
The Federal Trade Commission (FTC) has amended the Telemarketing Sales Rule (TSR) to give consumers a choice about whether they want to receive most telemarketing calls. Consumers soon will be able to put their phone numbers on a national "do not call" registry. It will be illegal for most telemarketers or sellers to call a number listed on the registry.
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10/01/2001
It's like clockwork. You sit down to dinner and the phone rings. You answer it. The caller is trying to sell you something or tell you that you've won a fabulous prize. If you're tempted by the offer, get the facts. You may be in for a fraud.
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03/01/2000
Guidelines for Managers of Telemarketing Enterprises Who Sell Magazine Subscriptions
As the supervisor of a telemarketing sales force, you know that your employees' communications with prospective magazine subscription purchasers must be clear and courteous, and that their sales solicitations must be accurate, truthful, and complete. It makes good business sense — and it's the law.
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