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05/07/2012

New Phishing Scam Hurts Small Businesses

When a small plumbing company in Monroe, Louisiana, got an email yesterday from BBB saying they’d had a complaint filed against them, they took it seriously. After all, the company is a BBB Accredited Business and the owner serves on the board of directors of BBB of Northeast Louisiana.

03/05/2012

BBB Alert: Phishing Attack Using BBB Name Strikes Again

Better Business Bureau is alerting businesses and consumers of potential harm from a scam email that is purporting to be from a bbb.org email address about a recently filed complaint.

02/17/2012

New Scam Uses BBB.org Email Address

Consumers nationwide, including Tucson, are reporting a new round of phishing email scams using the BBB name and email address. Some of the new emails appear to be targeting accountants.

01/26/2012

BBB 'Tech Support Scam' Surfaces

BBB of Southern Arizona is warning of a new “Tech Support Scam” that involves telephone scammers calling consumers, and offering to help them remove any viruses that may have infected their computers as a result of the recent BBB email phishing scam.

01/17/2012

Malicious Complaint Email claiming it’s from BBB

Better Business Bureau of Southern Arizona is issuing an urgent scam alert cautioning businesses and consumers about an email that is purporting to be from a bbb.org email address about a recently filed complaint. The email contains a dangerous attachment regarding a complaint and appears to direct recipients to the BBB website. This is a scam - BBB does not send complaints as attachments via email.

06/22/2011

Century Photo, Light Impressions Leave Hundreds Of Unhappy Customers, BBB Warns

Two California businesses that have sold photo and document storage products nationwide for more than 40 years are facing an avalanche of recent complaints from customers who say they waited months for items that never arrived. Two of the complaints are from the Tucson area.

11/22/2010

Ask BBB! – Resolving Disputes with Companies Overseas

I ordered some very expensive building materials from a wholesaler in China and they won’t replace products that were damaged during shipping. Now they’ve stopped responding to my requests for assistance. Is there anything I can do?

08/03/2010

Complaints to BBB about Satellite TV Reveal Common Customer Grievances over Terms of the Agreement

Before signing up with a satellite provider, read the contract closely to avoid unexpected charges

03/08/2010

Complaints to Better Business Bureau Up Nearly 10 percent in 2009

According to an annual report released today by BBB, consumer complaints increased 9.7 percent in 2009. Cell phone, cable/satellite TV and banking industries top the list for most complaints filed.

01/05/2010

BBB Warns That Peel Inc. Has 1,300 Complaints In A Year

The BBB warns consumers that Peel, Inc., of Evanston, Ill., an operator of multiple websites, has sparked 1,300 complaints in the last year from consumers nationwide.

11/12/2009

BBB issues second alert about Southwest Youth Sports

Better Business Bureau of Southern Arizona is alerting consumers to a Tucson based youth sports organization, Southwest Youth Sports (SYS), which according to complaints filed with BBB, is canceling

08/01/1998

FTC - Resolving Consumer Disputes: Mediation and Arbitration

How frustrating! You buy a product and it breaks. You try to return it or have the company fix it, but don't succeed. You talk with the salesperson, speak with the manager, and write letters to the company, and still you're not satisfied with the company's response.


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