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11/02/2011
Better Business Bureau of Southern Arizona is warning potential investors to be on the alert for unsolicited phone calls from salespeople offering to set them up with web-based stores or other Internet business ventures.
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10/18/2011
Better Business Bureau of Southern Arizona is alerting consumers to Green Alliance, a Phoenix-based solar panel installation company that consumers in Tucson and Sierra Vista say is employing aggressive, and allegedly misleading telephone sales tactics.
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02/07/2011
Not only can going green save your company money, it can have a positive impact on how your customers perceive your products and services.
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09/02/2010
Mobile marketing is an effective way for small business owners to tap into a younger customer base. Better Business Bureau recommends owners check out the potential in geo-location apps like Foursquare or Yelp.
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08/05/2010
Better Business Bureau of Southern Arizona is advising our members that the Federal Trade Commission (FTC) has recently made significant changes to the laws that regulate telephone sales and debt collection services.
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05/18/2010
Clients of Select Marketing Solution in Granite City, Ill., say the lead-generation firm sold them lists of potential customers that had little, if any, value.
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02/23/2010
Better Business Bureau of Southern Arizona is alerting consumers to Patterson Bell, Sutton Perry, Swanson Carr, Richardson Blake and Hoffman Sims, self proclaimed “Awards Redemption” agencies mailing letters to local consumers.
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12/08/2009
Eight months after Better Business Bureau (BBB) first warned consumers about the questionable operations of a Missouri office supply company, BBB says the company appears to be continuing to deceive
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09/24/2009
Better Business Bureau of Southern Arizona is alerting customers about ADK Marketing, a Phoenix-based door-to-door vacuum sales company, that contacts consumers by phone to schedule in-home sales call
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01/01/2004
The Federal Trade Commission (FTC) issued the amended Telemarketing Sales Rule (TSR) on January 29, 2003. Like the original TSR issued in 1995, the amended Rule gives effect to the Telemarketing and Consumer Fraud and Abuse Prevention Act. This legislation gives the FTC and state attorneys general law enforcement tools to combat telemarketing fraud, give consumers added privacy protections and defenses against unscrupulous telemarketers, and help consumers tell the difference between fraudulent and legitimate telemarketing.
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05/01/2003
If your nonprofit organization is planning a fund-raising campaign, you may be considering hiring a professional to do the work. Professional fund-raisers conduct campaigns for a fee; often, it's a percentage of the money they collect.
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03/01/2003
The Federal Trade Commission (FTC) has amended the Telemarketing Sales Rule (TSR) to give consumers a choice about whether they want to receive most telemarketing calls. Consumers soon will be able to put their phone numbers on a national "do not call" registry. It will be illegal for most telemarketers or sellers to call a number listed on the registry.
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10/01/2001
It's like clockwork. You sit down to dinner and the phone rings. You answer it. The caller is trying to sell you something or tell you that you've won a fabulous prize. If you're tempted by the offer, get the facts. You may be in for a fraud.
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09/01/2000
The Internet is connecting advertisers and marketers to customers from Boston to Bali with text, interactive graphics, video and audio. If you're thinking about advertising on the Internet, remember that many of the same rules that apply to other forms of advertising apply to electronic marketing. These rules and guidelines protect businesses and consumers - and help maintain the credibility of the Internet as an advertising medium. The Federal Trade Commission (FTC) has prepared this guide to give you an overview of some of the laws it enforces.
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03/01/2000
Guidelines for Managers of Telemarketing Enterprises Who Sell Magazine Subscriptions
As the supervisor of a telemarketing sales force, you know that your employees' communications with prospective magazine subscription purchasers must be clear and courteous, and that their sales solicitations must be accurate, truthful, and complete. It makes good business sense — and it's the law.
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