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02/09/2011
BBB sits down with Joanne Zich of Trinity Diamonds (video).
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11/30/2010
For the past 13 years, Lisa Krikawa, owner of Krikawa Jewelry Designs has been fashioning elegant jewelry for Tucsonans, and even celebrities. Along the way, she's earned a reputation for providing top-notch service, superior products, and an unflinching dedication to ethics in the marketplace.
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01/05/2010
The BBB warns consumers that Peel, Inc., of Evanston, Ill., an operator of multiple websites, has sparked 1,300 complaints in the last year from consumers nationwide.
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12/01/2001
If you advertise or sell jewelry, the claims you make about the products must be accurate. The Federal Trade Commission's (FTC's) Jewelry Guides offer specific information on how to describe jewelry products truthfully and non-deceptively and how to disclose material information to consumers. This brochure highlights the sections of the Jewelry Guides that concern diamonds, gemstones and pearls. You may need to scrutinize your product descriptions to make sure they are not misleading and that they disclose material information to consumers.
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10/01/2001
Planning a gift of jewelry? Whether it's for sweetheart or yourself, build in time to compare prices and quality. A gift of jewelry can be expensive. If you're not familiar with any jewelers in your area, ask family members, friends or co-workers for recommendations . Also, when ordering online and you've never heard of the seller, check on its reputation with the Better Business Bureau or the state attorney general's office. When you're shopping, ask your salesperson to write down any information you might rely on to make your purchase. And before you buy, ask for the store's refund and return policy . When ordering online, keep printouts of the web pages with details about the transaction, including refund and return policies if you're not satisfied.
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04/01/2001
Buying jewelry can be fun, exciting and confusing. Whether you're considering a gift of jewelry for someone special or as a treat for yourself, take some time to learn the terms used in the industry. Here's some information to help you get the best quality jewelry for your money, whether you're shopping in a traditional brick and mortar store by catalog or online.
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