For the second time since March, a Tucson automotive repair facility has been contacted by a scammer using a relay service intended to assist persons who are hearing impaired.
On June 30, BBB received a call from an automotive repair business saying they had been contacted by someone using a relay service to inquire about buying $4,000 worth of parts. The caller used the name “Lisa Marie” and claimed a Yuma address. She emailed the business a credit card number and attempted to make arrangements for someone to pick the parts up when the order arrived.
The business owner became suspicious when he noticed that a passport provided as identification by the scammer was tampered with, and refrained from ordering the parts. Several days later the bank notified him that the credit card the scammer provided was stolen.
The business owner said the address provided by the caller is for an auto repair facility in Yuma. When he contacted an employee of the shop to inquire about the order he was told no one named Lisa Marie worked there and they had not been contacted about arrangements to have a parts order picked up at that location.
In March, BBB reported a man had contacted a different Tucson auto repair facility via a relay service and told them he was going to have his car towed to their facility and he wanted to wire money directly into the business' account. When the business owner started asking questions the caller hung up.
If you receive a similar call don't provide account information to the caller, don’t order any supplies, and be wary of any of payment the caller offers. Do try to get as much information as possible and contact your BBB at 520-888-5353 or info@tucson.bbb.org